What to bring with your machine
when you bring it in for service!
All Machines and Sergers
Foot Control
Electric Cord
Presser Foot Zig Zag A
Zig Zag Needle Plate
Buttonhole Foot (used to test other stitches also)
Spool of thread you use to sew with on your machine
Bobbin (empty)
Bobbin Case
Free Arm
If you are having sewing problems, please bring us a sample, and extra fabric to test on
If you are having a problem with any stitch on your machine, please bring the appropriate presser foot for it.
If you are having a problem with any of your presser feet, please bring them.
If you are bringing in an Embroidery Machine or Large Machine
please bring the following plus all of the above parts.
Embroidery Foot
Spool of the embroidery thread you use
Full bobbin of the bobbin thread you use
Hoops - standard size and grid
Janome 9000 & 10000 - hoop A and grid
Janome 11000 - standard hoop & grid
Janome 12000, 15000- bobbin case with yellow dot, SQ-14 hoop & grid
For the 15000, 12000, 8900, 8200, 9400, 9450, M7,(etc.) owners if you have 2 or more needle plates and or two or more bobbin cases you must bring all of them with your machine to be serviced. Some machines now have 3 needle plates. If they do please bring all three plus the proper presser foot for each of them.
If you are having a problem with any stitch on your machine, please bring the appropriate presser foot for it.
If you are having a problem with any of your presser feet, please bring them.